Frequently Asked Questions
Maybe you’re wondering how this all works. That’s totally normal. Below are answers to some of the most common questions we get from homeowners. If you still have a question, feel free to contact us and we’ll be happy to help.
Q: Will you be listing my house or actually buying it?
A: A: Great question. We’re not real estate agents, and we don’t list homes. Keystone Home Buyers is a professional home-buying company. We buy houses in the Albany area that meet our buying criteria, using our own funds—not bank financing—so you don’t have to worry about delays or deals falling through. After we purchase a home, we may renovate it, resell it, or keep it as a rental.
Q: How are you different from a real estate agent?
A: Real estate agents help homeowners list properties on the market and wait for a buyer to come along. If they sell your house, they typically charge a 3% to 6% commission. That could be $3,000 to $6,000 on a $100,000 home. And with an agent, you might wait 4 to 6 months (or longer) to close.
We’re different. We’re not agents—we’re direct home buyers. We buy houses for cash, often within a few days. There are no showings, no commissions, and no waiting. We take the risk by purchasing your home directly, then handling repairs and finding a buyer ourselves.
Looking for this to be broken down further? Here’s a comparison chart to give an overview:
| Selling w/ A Troy Agent | SOLD To Keystone Home Buyers | |
|---|---|---|
| Commissions / Fees: | Up to 6%, paid by you, the seller | None |
| Who Pays Closing Costs? | 2% on average is paid by you, the seller | We pay all costs. |
| Inspection & Financing Contingency*: | Yes, sales can fall through. | None needed |
| Appraisal Needed: | Yes, the sale is often subject to appraisal. | No, we make cash offers. |
| Average Days Until Sold: | +/- 91 Days | We provide immediate cash offers. |
| Number of Showings: | It Depends | 1 (Just Us) |
| Closing Date: | 30-60+/- days after accepting the buyer’s offer | The date of YOUR CHOICE. |
| Who Pays For Repairs? | Negotiated during the inspection period | We pay for all repairs. |
Q: Do you pay fair prices for properties?
A: Most of the homes we purchase are below market value—that’s how we’re able to invest in repairs and resell them responsibly. But sellers often find real value in what we offer: a fast, all-cash sale with no repairs, fees, or waiting on financing.
We’re upfront about this. If you’re looking for a hassle-free solution and are more focused on speed and convenience than squeezing out top dollar, our process may be the perfect fit. Plus, there’s no pressure—our offers are always no-obligation, so you can explore your options risk-free.
DOWNLOAD our free guide that walks you through the Pros and Cons (plus the cost and timeline) of selling your house to a real estate investor versus the pros, cons, and costs of the other two alternatives – listing with an agent or selling it yourself.
Q: How do you determine the price to offer on my house?
A: We’re upfront about our process. To calculate a fair cash offer, we look at the property’s location, condition, needed repairs, and the recent sale prices of similar homes in your area. Once we’ve reviewed the numbers, we’ll make you an offer that works for both of us—no pressure, just transparency.
Q: Are there any fees or commissions to work with you?
A: No fees, no commissions—ever. Unlike traditional sales where up to 6% of the price goes to agent commissions, selling to Keystone Home Buyers means you keep more money in your pocket. In many cases, we’ll even cover the closing costs. We make our profit after the sale by improving the home and reselling it. You walk away with cash and none of the responsibility.
Q: Is there any obligation when I submit my information?
A: Absolutely not. When you share your property info with us, we’ll review it and, if it seems like a fit, make you a no-obligation cash offer. There’s no pressure to accept. You decide what’s right for your situation, and we’re here to help either way.
Want To See What We Can Buy Your House For?
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Learn The Pros and Cons Of Selling Your House To A Local Professional Home Buyer – Your FREE Guide:
Download our FREE Guide here and contact us anytime with questions or if you would like a no-hassle Situation Evaluation. Learn more about how we help Troy homeowners sell their unwanted properties for cash.
We’d love to chat about your home’s value and show you what we can offer through our Cash Offer Program – no pressure, just real answers and real options.